Do you offer discounts for Law Enforcement, Military and First Responders?
- Ceridium Armor offers a 10% discount to all of our Law Enforcement, Military, First
Responders, and Veterans on all equipment featured on our website. - Please e-mail: ceridiumsupport@kihomac.com, with supporting documentation to prove
eligibility and to receive a discount code. - We thank you for your service and everyday actions that keep us and our country safe!
Are your plates ambidextrous?
- Yes, our plates are ambidextrous. They are all equally cut on either side of the shoulder.
Do you manufacture your armor plates in house?
- Yes! For all our products listed, we are either a direct manufacturer or exclusive
distributor of our USA made equipment.
What is National Institute of Justice (NIJ) certification?
Do you offer warranties on your products?
- We guarantee that our armor shall be free of defects and will be damage-free upon being
received by the customer.
- Damage due to typical day to day usage by the customer will not be considered for a
refund.
- Due to the lifesaving nature of the product, Ceridium offers a 5-year warranty that covers
any manufacturing defects from the date of purchase.
- Note: All sales for our composite body armor are final. See our “Shipping, Billing, and
Return” policy for more information.
How do I care for and store composite plates?
- To keep your ballistic protection effective and to maintain its performance on the job,
proper storage and inspection are required. - Because of the harmful nature of UV rays, store your armor in a low humidity area and
away from visible light or direct sunlight. Store your armor away from high temperatures,
water, and other corrosive substances. - Store your armor lying flat without other heavy objects resting on it to avoid warping or
bunching of the ballistic panels. Owners should routinely inspect composite armor
ballistic panels for signs of damage, general cleanliness, unusual worn areas, loosened or
broken fasteners, separated or frayed stitching, or any other damages. - To clean your armor plates, use a mild cleaning agent with a soft sponge. We recommend
doing this at least two to four times a year depending on the amount of use. Please ensure
that the panel is dry before placing it back into your plate carrier. - For any other questions about proper storage or routine cleaning, feel free to reach out to
us at: ceridiumsupport@kihomac.com
Do you offer returns?
- Due to the life-saving and critical nature of our products, we cannot offer returns outside
those covered by our warranty policy.
- For a complete overview, visit our “Shipping, Billing, and Returns Policy”.
Do you ship outside of the US?
- Unfortunately, we do not offer shipping to international or FPO/APO addresses currently.
When can I expect my purchase to be delivered?
- Standard shipping times are typically within 14 business days and are delivered in the
order they were received. - Once shipped, the customer shall be sent a tracking code to see where, in approximation,
their package is in transit to their location. - Express shipping options are available for an additional fee.
- Please contact: ceridiumsupport@kihomac.com for assistance with shipping needs.
Who can own body armor?
- Laws and regulations surrounding the purchase or ownership of body armor varies by
state. Be sure to verify your state’s current laws surrounding purchasing/ownership of
body armor.
- Per Section 931 of title 18, United States Code, any US citizen who is 18 or older and has
not been convicted of a felony that constitutes a crime of violence can purchase and wear
body armor in the USA.
